Making Your Hotel Guests Feel Welcome

Posted by in hotels

As it is Tour De France weekend, it seems appropriate that you should prepare to make your guests feel as welcome as possible. A hotel is a business that relies on quality of service as well as presentation and quality of the room and other areas that your guests are using.

You need to ensure that you have a clean well presented room for the guests, using high quality cleaning products so as to make sure that everything is neat and tidy but also hygienic. Getting the right janitorial products can be the difference between success and failure. A bad review in the hotel industry is far more likely to be heeded than someone mentioning they had a lovely time, so it is best to ensure that your premises and service are the very best.

Alongside this you will need to ensure that if you offer food that you have the best possible range of catering supplies so you are ready to prepare meals.

Ways to Make Hotel Guests Feel Welcome

Alongside ensuring that you have a clean and welcoming building and team to greet them, as well as a room that has all of the facilities that they may need to be able to enjoy their stay whether it is for business or pleasure! Welcome toiletries are a great way to add a finishing touch to a room, whilst also helping hotel guests feel welcome. Some ideas for these include:

–          Body wash – having a high quality body wash is important, in order for your hotel guests to feel comfortable and relaxed at the end of the day or in preparation for an evening out. A high quality body wash or shower gel combination can be ideal for this.

–          Shampoo & Conditioner – in order to give hotel guests the best stay possible then they need to have all of their home comforts available to them. Shampoo and conditioner is an important part of this, as people like to be clean and this includes their hair!

–          A toiletries pack – if you are going to be the sort of business that is at the higher end of the spectrum, it might e worth investing in a toiletries pack for your hotel guests. A pack that has a variety of useful toiletries will mean that you can provide your hotel guests with all that they require and therefore give them a stay that is one they remember and hopefully return to your business.


Other Things To Provide To Ensure The Happiness

Other items that will help your guests have a good stay vary. Depending on the type of business that you run then different amenities will be expected. However alongside providing all the aforementioned products, it is a wise idea to provide some high quality bedding and towels in the room. Alongside this you need to think of additional touches to apply to the room, such as having a decent standard of hair dryer and television; a useful bin; furniture that is functional and hardwearing – such as a desk and drawers.